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Local North Shore plumbing

Domestic plumbing

The everyday work: drains that block, water that leaks, hot water that stops and gas that needs a licenced hand. Priced before we start.

The everyday jobs, done so they stay done

Most of what we do is the ordinary stuff: a tap that drips, a drain that will not clear, a hot water system that has picked the coldest morning of the year to give up. None of it is glamorous and all of it matters when it is your house.

What we try to do differently is find the cause rather than the symptom. A drain that is cleared four times in two years does not have a blockage problem, it has a pipe problem, and nobody is going to find that without putting a camera down it. The same goes for a tap that drips again a month after it was fixed.

An old pipe dug up with tree roots wrapped through it
A pipe taken out of the ground on the North Shore. This is what a drain that keeps blocking usually looks like underneath.

What we get called to

  • Roots in old clay sewer. The most common cause of a blocked drain on the North Shore by a long way.
  • Hot water systems past their life. Most give you eight to twelve years, and they fail on the coldest morning.
  • Leaks you cannot see. A bill that has jumped, a damp patch, or a meter still turning with every tap off.
  • Taps and toilets. The small jobs, done properly, including the reseat most people skip.
  • Gas. Leaks, cooktops, heaters, hot water and meter upgrades, by licenced gas fitters.

Who we work for

  • Homeowners. Everything from a leaking tap to a full bathroom, with the price agreed before we start.
  • Landlords and agents. Repairs arranged with the tenant directly and reported back to you.
  • Apartment owners. Work inside your lot, and a written finding if the problem turns out to be the building's.
  • Anyone who has been let down. A fair amount of our work is putting right what somebody else charged for.

Old fashioned service. Modern day plumbing.

Since 2007

Common questions

Is there a charge to come and look?

No. There is no charge for the site visit, and you get the price in writing before any work starts.

Do you do call outs after hours?

Our office is open Monday to Friday, 7am to 5pm, and we do call outs outside those hours for a fee. Ring rather than fill in the form if water is running now.

My drain keeps blocking. Why?

Because clearing a blockage is not repairing a pipe. If a joint has opened or a section has failed, it will find its way back within months. A camera run tells you which you have, and it is worth doing before you pay for a fourth clear.

Are your plumbers your own?

Yes. Every plumber who comes to your house works for STS, in a vehicle with our name on it. NSW licence 227192C.

Word gets around

Neighbours telling neighbours. Give us a call and spread the word.

Something not working at home?

Ring the office and tell us what it is doing. We will tell you what it usually means, what it usually costs and when we can be there.

Monday to Friday, 7am to 5pm. We call back within 24 hours, guaranteed.

Need a local plumber?

Ring the office and we will tell you what it usually is, what it usually costs and when we can be there.