Lower North Shore
Plumber in Willoughby
Blocked drains, roofing and sewer repairs for Willoughby's Federation bungalows and renovated family homes.
- Since 2007 on the North Shore
- Upfront pricing, agreed before we start
- Our own licenced team, not subbies
What we get called out to in Willoughby
- Blocked drains. More than 100 cleared in Willoughby since 2016.
- Roofs and gutters. More roof work here than in most suburbs we cover, over 80 jobs since 2016.
- Sewer and stormwater. Older lines under older houses, with roots from established gardens.
- Bathrooms. Bathrooms in renovated and extended homes.
Willoughby keeps us on the roof almost as often as under the ground.
Emergency plumber in Willoughby
A burst pipe, a blocked toilet, no hot water or water coming through the ceiling? Ring 9904 3074 rather than using the form. Most urgent jobs in Willoughby get a plumber the same day, and we tell you on the phone what to turn off in the meantime.
Office hours are Monday to Friday, 7am to 5pm. After-hours work can be arranged for a fee.
In more detail
The three we get called about most
Roofs and gutters
Willoughby's Federation and interwar bungalows mostly have tiled roofs with valleys and box gutters that have been patched many times.
We replace rusted valleys and box gutters, re-bed tiles where needed, and size new gutters and downpipes for Sydney storms.
Roofing and guttersBlocked drains
In Willoughby's older homes, a lot of the blockages we clear start with roots from established gardens.
We jet the line clean, run the camera to the boundary, and tell you whether relining would stop it for good.
Blocked drainsBathrooms
Many Willoughby homes have been extended at the back, and the bathroom in the extension is often tied into the old drainage.
When we renovate, we check that connection too, so the new bathroom does not drain into an old problem.
Bathroom renovationsIt’s an emergency! I’d better ring STS.
Old fashioned service. Modern day plumbing.
Since 2007
How we work with you
What happens from the first phone call
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You get in touch
Ring, email or send the form. For anything urgent, ring.
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We come and look
We look at the job properly and talk you through it.
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You get the price in writing
The job priced, not an hourly rate, before we start.
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We do the work
Our own licenced plumbers, on the day we said, and tidy.
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You see what we found
Photos or camera footage, and a plain explanation.
A typical job here
Roots in a Willoughby sewer under a new deck
The problem
The sewer under a Willoughby bungalow blocked repeatedly, and the nearest inspection opening was under a deck added at the back.
What we did
We cleared the roots, ran the camera through and found a broken junction near the old back wall. We relined the line from the front opening without lifting the deck.
The result
The sewer stays clear, and the deck stayed where it was.
Another Willoughby job
A Willoughby sewer relined without a trench
The problem
A section of old sewer pipe had failed, including a square junction where the branch met the main line.
What we did
We cleaned the pipe back to bare walls, filmed it with the camera to measure the damaged length, then relined about five to six metres from the inside. The square junction was converted to a smooth bend with a sectional liner.
The result
A sealed, smooth pipe where the damage was, checked on camera again once the liner had cured, and nothing dug up above it.
From our job photos
Recent work around Willoughby
Out of the van
What the work actually looks like
Our photos, off our own jobs. Not a stock library.
Not a claim, a count
The work we have actually done in Willoughby
Our job records run from 2016. Since then we have completed more than 380 jobs in Willoughby.
That is the figure out of our job management system, not a number we made up for the website. It is also why we can usually tell you on the phone what a problem probably is before anyone gets in a ute.
The most common of them
- 184 taps, toilets and everyday repairs
- 102 blocked drains cleared
- 84 roofing and guttering
- 79 sewer and stormwater repairs
- 31 hot water repairs and replacements
Plenty of jobs cover more than one of these, so the numbers overlap rather than add up.
About the suburb
Plumbing in Willoughby
Willoughby is a leafy residential suburb next to Chatswood and Artarmon, known for its Federation and interwar bungalows, many renovated and extended, with shops along Willoughby Road.
After everyday repairs, our most common Willoughby jobs since 2016 are blocked drains, roofing, sewer and stormwater work, and bathrooms.
Roofing is a bigger share of our work here than in most suburbs we cover, mostly tiled roofs, valleys and box gutters on the older houses.
For Willoughby roofs, read whether you should DIY a roof repair, and if a drain backs up, how to tell a blocked drain emergency.
The STS Guarantee
Five things we promise on every job
- Licenced and insured. Plumbing, gas fitting and drainage, to the Australian Standards. NSW licence 227192C.
- You get the price before we start. Agreed upfront and in writing. No hourly rate ticking over while you wonder what it is going to come to.
- We turn up when we said we would. And if we are running behind, you get a phone call rather than silence.
- We clean up after ourselves. Drop sheets down, mess taken away, and the ground or brickwork put back the way we found it.
- Our workmanship is warranted. If something is not right after we have left, ring us and we will come back and put it right at our cost.
Who we work for in Willoughby
- Homeowners. From a leaking tap to a full bathroom.
- Strata and building managers. With photos and a written finding.
- Builders and renovators. Booked to your programme.
- Agents and landlords. Organised with the tenant, reported to you.
What our customers say
Simon has fantastic knowledge and great team working with him. Kai did a great job at our home.
Melanie Cairns, Google reviewQuestions we get asked in Willoughby
Why do Willoughby box gutters leak?
A box gutter sits inside the roof line, so when it rusts or blocks the water comes inside rather than over the edge. Many in older Willoughby houses are original or patched. A properly sized replacement with an overflow fixes it.
What does a plumber in Willoughby cost?
We price the job, not an hourly rate. You get the price in writing before we start.
Are your plumbers licenced and insured?
Yes. STS Plumbing Co Pty Ltd holds NSW licence 227192C and is insured, and the plumbers who turn up are our own team.
How quickly can you get here?
The office is open Monday to Friday, 7am to 5pm, and we call back within 24 hours, guaranteed. For anything urgent, ring rather than use the form.
Do you warrant your work?
Yes. If something is not right after we leave, we come back and put it right at our cost. That is part of the STS Guarantee above.
Where we work around Willoughby
Willoughby borders Chatswood, Artarmon and Northbridge, and we cover it with Chatswood and Artarmon. We also cover North Willoughby and Willoughby East.
Need a plumber in Willoughby?
Ring us for anything urgent. For a bathroom, a roof or a sewer repair, ask us to come and look first.
Office hours: Monday to Friday, 7am to 5pm.