Chatswood and Chatswood West
Plumber in Chatswood
Leaks, sewers, gutters and everyday repairs in Chatswood, in the apartments around the station and the houses in the streets beyond them.
- Since 2007 on the North Shore
- Upfront pricing, agreed before we start
- Our own licenced team, not subbies
What we get called out to in Chatswood
- Everyday repairs. Taps, cisterns and mixers are about half of our Chatswood work, in houses and apartments alike.
- Leaks in apartments. Water through a ceiling usually starts in the unit above. We find the source before anything is pulled apart.
- Sewer and drains. Sewer, stormwater and blocked drain jobs come next, mostly in the older houses away from the centre.
- Gutters and roofs. Old gutters that hold water or spill back into the eaves, replaced with the right fall.
About a quarter of our Chatswood jobs are in apartments and units and the rest are in the houses around them, so we know both sides of the suburb.
Emergency plumber in Chatswood
Water coming through the ceiling from the unit above, a blocked toilet or no hot water? Ring 9904 3074 rather than using the form. Most urgent jobs in Chatswood get a plumber the same day, and we tell you on the phone what to turn off in the meantime.
Office hours are Monday to Friday, 7am to 5pm. After-hours work can be arranged for a fee.
In more detail
The three we get called about most
Apartments and units
Chatswood's towers and walk-up blocks share their water and waste pipes between units, so a leak or a blockage in one flat often shows up in another.
We find where it starts before a ceiling is opened, pressure test the pipes where that helps, and keep the building manager and the neighbours in the loop.
Strata plumbingSewer repairs
The residential streets still have plenty of earthenware sewer lines laid when the houses went up, with joints that roots and ground movement open over time.
A camera inspection tells you whether the line needs clearing, relining or a section replaced, and we show you the footage before we price the fix.
Sewer repairsGutters and downpipes
Plenty of Chatswood houses still have their original gutters. On older roofs they sag, so water sits, rusts through or spills back into the eaves.
We replace them with the right fall, fit bigger downpipes where the old ones can't cope, and check where the water goes once it reaches the ground.
Roofing and guttersIt’s an emergency! I’d better ring STS.
Old fashioned service. Modern day plumbing.
Since 2007
How we work with you
What happens from the first phone call
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You get in touch
Ring, email or send the form. For anything urgent, ring.
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We come and look
We look at the job properly and talk you through it.
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You get the price in writing
The job priced, not an hourly rate, before we start.
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We do the work
Our own licenced plumbers, on the day we said, and tidy.
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You see what we found
Photos or camera footage, and a plain explanation.
A typical job here
A Chatswood sewer that blocked twice a year
The problem
Every few months the bathroom drains gurgled and the overflow gully in the yard backed up.
What we did
We cleared the line and ran the camera through it. A cracked earthenware joint near the boundary was letting roots in, so we relined that section instead of digging it up.
The result
The line has a smooth, sealed inside where the crack was, and the owners kept their garden and paving.
Another Chatswood job
Water through a Chatswood ceiling, found without ripping it out
The problem
Water was coming through the ceiling under an upstairs bathroom, and the worry was a burst pipe inside the wall or floor.
What we did
We cut one small hole in the ceiling that was already damaged, looked at the pipes from below and pressure tested the hot and cold lines with nitrogen. Neither lost pressure, so it was not a burst pipe. The water was coming from a slowly dripping valve behind a toilet and getting through gaps in the grout and around the edge of the floor.
The result
A new valve and hose on that toilet, both upstairs toilets resealed, and a quote to regrout the bathroom floor so the water can't get through again.
From our job photos
Recent work around Chatswood
Out of the van
What the work actually looks like
Our photos, off our own jobs. Not a stock library.
Not a claim, a count
The work we have actually done in Chatswood
Our job records run from 2016. Since then we have completed more than 150 jobs in Chatswood.
That is the figure out of our job management system, not a number we made up for the website. It is also why we can usually tell you on the phone what a problem probably is before anyone gets in a ute.
The most common of them
- 78 taps, toilets and everyday repairs
- 31 sewer and stormwater repairs
- 30 blocked drains cleared
- 19 roofing and guttering
- 9 hot water repairs and replacements
Plenty of jobs cover more than one of these, so the numbers overlap rather than add up.
About the suburb
Plumbing in Chatswood
Chatswood is the commercial centre of the Willoughby Council area, with high-rise apartments and offices clustered around the station and the shopping centres. A few streets away it changes quickly to Federation and interwar houses, postwar brick homes and low-rise unit blocks, with bushland on the western side.
Since 2016, about half of our Chatswood jobs have been everyday repairs, followed by bathrooms, sewer and stormwater work, blocked drains and roofing.
Older houses here often still have galvanised water pipes that have narrowed inside, which shows up as a shower that drops to a trickle when someone turns on a tap. Replacing the water service in copper fixes the pressure for good.
For Chatswood apartments, read plumbing considerations for apartment bathrooms. If the sewer keeps blocking, see how sewer pipe relining works.
The STS Guarantee
Five things we promise on every job
- Licenced and insured. Plumbing, gas fitting and drainage, to the Australian Standards. NSW licence 227192C.
- You get the price before we start. Agreed upfront and in writing. No hourly rate ticking over while you wonder what it is going to come to.
- We turn up when we said we would. And if we are running behind, you get a phone call rather than silence.
- We clean up after ourselves. Drop sheets down, mess taken away, and the ground or brickwork put back the way we found it.
- Our workmanship is warranted. If something is not right after we have left, ring us and we will come back and put it right at our cost.
Who we work for in Chatswood
- Homeowners. From a leaking tap to a full bathroom.
- Strata and building managers. With photos and a written finding.
- Builders and renovators. Booked to your programme.
- Agents and landlords. Organised with the tenant, reported to you.
What Chatswood locals say
STS Plumbing solved our drain problem quickly and professionally. The plumber explained everything clearly and left our home spotless. Highly recommended.
Helen S., ChatswoodQuestions we get asked in Chatswood
Can you renovate a bathroom in a Chatswood apartment?
Yes. Apartment bathrooms come with strata approval, rules about waterproofing and working hours, and pipes shared with the units above and below. We work with your building manager and plan the job so the building's water is off for as little time as possible.
Water is coming through my ceiling from the unit above. What should I do?
Turn off the water to your unit if you can, let your building manager know, and ring us. We work out where the water is coming from before anything is opened up, and give you and the strata a written finding with photos.
Do you cover Chatswood West?
Yes. Chatswood West, down through the bushland streets towards the Lane Cove River, is part of our everyday area along with the rest of Chatswood.
What does a plumber in Chatswood cost?
We price the job, not an hourly rate. You get the price in writing before we start.
Are your plumbers licenced and insured?
Yes. STS Plumbing Co Pty Ltd holds NSW licence 227192C and is insured, and the plumbers who turn up are our own team.
How quickly can you get here?
The office is open Monday to Friday, 7am to 5pm, and we call back within 24 hours, guaranteed. For anything urgent, ring rather than use the form.
Do you warrant your work?
Yes. If something is not right after we leave, we come back and put it right at our cost. That is part of the STS Guarantee above.
Where we work around Chatswood
Chatswood borders Willoughby, Artarmon and Lane Cove, and we often have a plumber in one of them. We also cover Chatswood West.
Need a plumber in Chatswood?
Ring us for anything urgent. For a bathroom, a roof or a sewer repair, ask us to come and look first.
Office hours: Monday to Friday, 7am to 5pm.