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About STS Plumbing

Old fashioned service. Modern day plumbing.

A local plumbing business on Sydney's North Shore since 2007, with its own licenced team and its name on the trucks.

Local, and we mean it

STS Plumbing started in Mosman in 2007, moved to Crows Nest in 2010 and to Lane Cove in 2016. We have been based in the suburbs we work in the whole way through, which is why the old sewer lines, the sandstone and the big trees of the North Shore are everyday work for us.

  1. 2007Started in Mosman
  2. 2010Moved to Crows Nest
  3. 2016Moved to Lane Cove
  4. TodayEight people, signwritten vehicles, the whole Lower North Shore and North Shore
Simon Totterdell standing beside the first STS Plumbing van, a blue signwritten van
Simon with the first STS van. Same phone number then as now.
Simon Totterdell, director of STS Plumbing

Simon Totterdell, who owns the business

Simon has been a plumber since 1996 and started STS Plumbing in 2007. These days he runs the business rather than the tools, and the work is done by the team below.

Who turns up

The team

The STS Plumbing team standing with their signwritten utes at Sydney Harbour
The whole team, September 2026. Four plumbers, a recently qualified plumber, an apprentice, the office and Simon.

Every plumber who comes to your house works for STS. They are licenced, qualified and experienced, and the apprentice learns the job the way we want it done.

Out of the van

What the work actually looks like

Our photos, off our own jobs. Not a stock library.

A tree root pulled out of a sewer pipe, grown into the shape of the pipe
The root that was living in the line.
Drain camera screen showing roots in a pipe joint at 6.79 metres
On the camera at 6.79 metres.
Open trench in a backyard with the old clay sewer line exposed
Old clay line out, new one in.
A split galvanised water pipe lifted out of a driveway
The split main out of a driveway.
A new metal roof finished, replacing the old tiles
New metal roof on, tiles gone.
A finished tiled shower with a new floor waste
Finished shower, waterproofed underneath.

Where it comes from

Three generations of plumbers

Simon's grandfather was a plumber. So was his uncle, and it was his uncle Simon started his apprenticeship with, back in 1996. There are four cousins in the trade as well, so the family has spent a long time around pipework.

It is part of why the apprentice here gets taught properly rather than used as cheap labour. Somebody did that for Simon, and it is how a trade carries on.

The first STS Plumbing van, from when the business started in 2007
The first van. STS started in Mosman in 2007, moved to Crows Nest in 2010 and to Lane Cove in 2016.

What you can expect from us

Local experts

We know the houses, the councils and the suppliers around here, so parts come quickly and jobs get done the right way first time.

Local rates

Upfront, honest pricing agreed before we start, and reduced rates for our North Shore neighbours.

Prompt, tidy, professional

On time, a clean site when we leave, and a call back within 24 hours of every enquiry, guaranteed.

The paperwork

STS Plumbing Co Pty Ltd, ABN 70 143 701 348. NSW contractor licence 227192C. Public liability and workers compensation cover current, with certificates available on request.

Where we work

Anywhere on the Lower North Shore and North Shore, from Mosman and Kirribilli to Chatswood, Lindfield and North Ryde. See the areas we cover.

Word travels on the North Shore

Our customers can’t stop talking about us

Neighbours telling neighbours is how most of our work turns up, and it has been that way since 2007.

Need a local plumber?

Ring the office and we will tell you what it usually is, what it usually costs and when we can be there.