Local North Shore plumbing
Leaking toilet repairs
A toilet that runs quietly can waste hundreds of litres a week, and one leaking at the base grows mould you cannot see. Both are usually a same-day fix.
- Same day in most cases
- Old and new suites, parts sourced
- Upfront pricing, agreed before we start
- Since 2007 on the North Shore
What is usually wrong
- A worn inlet valve washer, so the cistern keeps filling and trickling into the bowl.
- A failed outlet valve, which leaks into the pan and weakens the flush.
- Perished seals between cistern and pan, or at the floor, which show as water at the base.
- A cracked cistern or pan, where replacement is the only honest answer.
- A blocked line, if the bowl fills and drains slowly. That is a blocked drain, not a toilet fault.
Worth acting on
- It runs after flushing, or hisses between flushes
- There is water on the floor around the base
- The flush is weak or needs holding down
- The seat area or wall behind smells damp
Water sitting under a pan gets into the floor, and on a suspended timber floor that becomes a much bigger repair than a set of seals.
Repair or replace
Most toilets are fixed with new valves and seals, and we carry the common parts. Where the suite is old, cracked or the parts are no longer made, we will price a replacement and tell you what it means for the tiles and the floor before you commit.
If you only have the one toilet, we patch it up to keep it usable while the new suite is on order.
Common questions about leaking toilets
How do I know my toilet is leaking?
The common ones are a cistern that never stops running, water sitting on the floor at the base, a flush that will not clear the bowl, or a damp smell in the room that does not shift. A cistern that runs quietly can waste a great deal of water before anyone notices, so it is worth listening for.
What causes it?
Usually the inlet valve washer, which lets water keep overflowing from the cistern into the bowl. After that it is the seals between the cistern and the pan, which show up as water on the floor, or the outlet valve, which stops the toilet flushing properly.
Can you fix it on the same visit?
Most of the time, yes. We carry the common inlet and outlet valves and seals. If the pan or the cistern itself has cracked, we will make it usable, order the replacement and come back to fit it.
I only have one toilet. Will I be without it?
No. If a part has to be ordered we will get it working well enough to use in the meantime, and tell you when the new one is coming. Nobody gets left without a toilet overnight.
Do you repair or replace?
It depends on the age of the suite and what has failed. A valve or a seal is a repair. A cracked pan, a cistern past parts, or a single-flush suite that is costing you on the water bill is usually worth replacing, and we will tell you which you are looking at before you spend anything.
Will a new toilet actually save water?
A dual flush suite uses a good deal less than an old single flush, and a cistern that has been quietly running is costing you more than either. If your toilet is old enough to be on the way out, the water saving is part of the sum.
Are you licenced and insured?
Yes. NSW licence 227192C, and our own team on every job.
Word gets around
Neighbours telling neighbours. Give us a call and spread the word.
Book a plumber for the toilet
Tell us what it is doing and the suburb you are in. A photo of the cistern inside helps us bring the right valve.
Office hours: Monday to Friday, 7am to 5pm.